For shops selling into the EU

Does the EU Accessibility Act apply to me?

Answer five questions to see whether the European Accessibility Act (Directive (EU) 2019/882) likely covers your online shop. It takes a minute. Nothing you enter leaves your browser.

1. Do you sell to consumers (not only to other businesses) through your website or app? Yes, consumers can buy from us online No, we only sell to businesses I'm not sure

2. Do consumers in EU countries buy from you? Yes (wherever your business is based) No, we don't sell to the EU I'm not sure

3. How many people does your business employ? Fewer than 10 10 or more I'm not sure

Count full-time equivalents, including partner or linked businesses under EU rules for small businesses.

4. Is your annual turnover €2 million or less? Yes, €2 million or less No, more than €2 million I'm not sure

5. Is your annual balance sheet total €2 million or less? Yes, €2 million or less No, more than €2 million I'm not sure

What this is based on

Art. 2(2)(f): the Act applies to e-commerce services provided to consumers.
Art. 3(30): "e-commerce services" are services provided at a distance, through websites and mobile apps, by electronic means and at the individual request of a consumer, with a view to concluding a consumer contract.
Art. 3(23): a "microenterprise" employs fewer than 10 persons and has an annual turnover not exceeding €2 million or an annual balance sheet total not exceeding €2 million.
Art. 4(5): microenterprises providing services are exempt from the accessibility requirements.

This questionnaire gives general information, not legal advice. National laws implementing the Act can add details, and the rules apply from 28 June 2025.